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Seriously poor. I ordered, they took my money over a month ago and, despite calls and emails, I have not managed to get hold if anyone. Ended up reporting them to the police. Hope they are shut down. Crooks Add comment

DO NOT ORDER FROM THEM!!!! In October I ordered approx. $400 in merchandise, never rec'd it!!! After numerous long distance calls (1-800 doesn't work in Canada), they kept giving me the run around, saying that international orders only go out once a week and the order would be sent the following week; never happened). Finally in December they said the order would arrive before Christmas. The order was for a birthday gift in Oct not a Christmas gift!! Christmas and New Years came and went and still nothing!! They were quick and debiting my... Read more

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Placed order on 12-2-13 and when 12-12-13 came with no email about shipping the company was sent an email. Their email response was that "production was behind" on the items that I had ordered. Since I had to start traveling on 12-18 I emailed back to cancel the order, I also called the number listed in the email for the customer service rep and that the number was disconnected. I went to the web site and found another number to call which I did, no one answered and left detailed message to cancel the order and call me back. Never have... Read more

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Orders items for my grandkids on 12-2-13. On 12-12-13 I still had not received an email that items were shipped so sent an email to the company. The reply that I got back was that my item was "behind in production" but should be shipped out on 12-16-13. The was still a problem since I needed to travel on 12-18-13 for the Holiday and stated that I wanted to cancel my order. When I did not get an email back that day, I called the number listed in the mail telling me my order was not done. This toll free number is disconnected. I then sent... Read more

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I was searching for a cute set of "big boy" sheets, and decided to go with a sheet set from olivekids.com. I put the order in on June 24, and my visa was processed the same day. On July 18th, I received an email that the comforter wasn't available. I have never dealt with an online company that took almost a month after taking my money, to tell me it wasn't available. Generally it is within 24 hours of putting my order in! On the same day of receiving the email saying it wasn't available, I sent an email in response requesting a full... Read more

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Olive Kids - Horrible Children's Bedding
1 of 3

I ordered a fair amount of very expensive bedding for my son on a site called Olive Kids. The photographs on the site were all quite nice, so I submitted an order of about $260 for a comforter, sheets, drawer pulls etc etc. Basically a whole theme for my son's room. After I opened the product, the tag for the comforter was in the upper left-hand corner of the blanket -- right next to where your face should be. The decals on the drawer pulls are bubbling, peeling and cracking off, and the sheets look like someone smudged whatever they used... Read more

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